To start recording footage from a camera to our cloud, you need to connect a cloud pricing plan with a suitable number of days of cloud storage to this camera.
Please note that Freemium and Online plans save only short event clips to our cloud. To enable full recording, please activate one of the pricing plans with the word “Cloud” in its name (or a special plan with video analytics options with the cloud archive feature included).
Information about how to pick a pricing plan for your device connected to Ivideon can be found in the following article.