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General information

Last update: 21.02.2023

1. What is the Сounting visitors feature needed for?

2. How does the Counting visitors feature work in Ivideon?

3. How much does the Counting visitors feature cost?


What is the Сounting visitors feature needed for?

At the moment, the Counting visitors feature in Ivideon allows you to do the following:

  1. Add a counter to the Ivideon personal account.

  2. Store visitors’ statistics in the Ivideon cloud for 3 years.

  3. Make statistics graphs/tables according to the following parameters: date-time, counters.

  4. Download statistics reports in .csv format.

How does the Counting visitors feature work in Ivideon?

A specific 3D camera is used for counting visitors. It has 2 separate lenses, which make it possible to process a 3D image, that is decoded into a 3D mathematical model. Ivideon Counter uses an algorithm, that finds people on the frame and tracks their movement direction (enter/exit), excluding other false objects (like shadows, bags, carts, etc.). Counter statistics are sent to the service once an hour.

Ivideon Counter has a built-in firmware and works with the service directly, it doesn’t require any additional equipment for installation and configuration (PC or DVR for example), only power supply and Internet connection are needed for its proper work. Counter statistics can be easily checked and exported directly from Ivideon Personal Account via Counting visitors menu.

How much does the Counting visitors feature cost?

Each counter requires a subscription package activation:

1. Online Pro + Counter

This subscription comprises:

  • Ivideon Counter lets you analyze visitor counts and calculate conversions

  • Basic recording and event storage in the cloud for the past 5 days

  • Smart notifications when motion or sound is detected

  • Unlimited local archive

  • Video export to a file with an unlimited number of clips, each up to 8 hours long

  • Camera access for as many other users as you need

  • Ability to remove the security and embed video into your website or share it to social networks

2. Cloud 10 Pro + Counter

This subscription comprises:

  • Ivideon Counter lets you analyze visitor counts and calculate conversions

  • Full recording of all events to the cloud for the past 10 days

  • Smart notifications when motion or sound is detected

  • Unlimited local archive

  • Video export to a file with an unlimited number of clips, each up to 8 hours long

  • Camera access for as many other users as you need

  • Ability to remove the security and embed video into your website or share it to social networks

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